Terms of Service

Terms of Service

Welcome to Linuo Fashion. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our site, you agree to these terms. If you do not agree, please do not use our services.

1. General Information

Linuo Fashion is operated by Shenzhen Linuo Fashion Co., Ltd., a company registered in China with its registered address at Room 806, Building A, Xinghe Creative Park, Nanshan District, Shenzhen, Guangdong Province. Our contact email is service@linorafashion.com and our phone number is 0755-2686 7921 (international charges may apply). Our website offers women's clothing including pants, skirts, dresses, shorts, sweaters, and outerwear, inspired by artistic linen and modern design.

2. Acceptance of Terms

By placing an order or browsing our site, you confirm that you are at least 18 years old or have parental consent, and that the information you provide is accurate. These terms apply to all orders and transactions.

3. Products and Pricing

We strive to display accurate product descriptions, images, and prices. However, minor variations may occur. All prices are listed in US Dollars (USD) and exclude shipping fees, taxes, and duties unless stated otherwise. We reserve the right to modify prices at any time without prior notice, but such changes will not affect orders already placed.

4. Orders and Acceptance

When you place an order, you receive an order confirmation email. This does not constitute acceptance; we may verify availability, payment, and address accuracy. We reserve the right to cancel any order for reasons including but not limited to stock unavailability, payment issues, or suspected fraud. If we cancel, we will notify you and issue a full refund.

5. Payment

We accept payment via PayPal and major credit cards (Visa, Mastercard, American Express). Payment is processed securely by our payment partners. By providing payment details, you authorize us to charge the full amount. Your transaction data is encrypted and not stored by us.

6. Shipping and Delivery

We ship worldwide from our facility in China. Processing times typically range from 1 to 3 business days. Delivery times vary by destination; for the United States, standard shipping usually takes 7 to 14 business days. You will receive tracking information once your order ships. Import duties, taxes, and customs clearance fees are the buyer's responsibility. We are not liable for delays caused by customs or carriers.

7. Returns and Exchanges

Our return policy allows returns within 30 days of delivery for unworn, unwashed, and undamaged items with original tags. To initiate a return, contact us at service@linorafashion.com with your order number and reason. Return shipping costs are the buyer's responsibility unless the item is defective or incorrect. After inspection, refunds are issued to the original payment method within 5–10 business days. For details, see our full Return Policy.

8. Customer Responsibilities

You agree to provide accurate shipping and payment information. You are responsible for maintaining the confidentiality of your account. You may not use our site for unlawful purposes or to infringe on others' rights. We reserve the right to refuse service to anyone.

9. Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of Linuo Fashion or its licensors. You may not reproduce, distribute, or modify any content without our written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Linuo Fashion and Shenzhen Linuo Fashion Co., Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability is limited to the purchase price of the product giving rise to the claim.

11. Governing Law

These terms are governed by the laws of China, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Shenzhen, Guangdong. For consumers in the United States, this does not affect your statutory rights under applicable US law.

12. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with a revised effective date. Continued use of our site after changes constitutes acceptance.

13. Contact Us

For questions about these terms, please contact us via email at service@linorafashion.com or call 0755-2686 7921. Our customer support team is available Monday to Friday, 9:00 AM to 6:00 PM (GMT+8).