Privacy Policy

Introduction

Linuo Fashion, operated by Shenzhen Linuo Fashion Co., Ltd. ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including women's clothing such as dresses, skirts, pants, shorts, sweaters, and outerwear (e.g., Super Fine Cotton Lawn Pin Tuck Skirt, Beatrice Mini Dress, Curved Baggy Jean).

Information We Collect

Personal Information You Provide

When you place an order, create an account, or contact customer support, we may collect:

Name, email address, shipping address, and phone number.
Payment details (e.g., credit card information through PayPal or other card processors; we do not store full card numbers).
Order history and product preferences.
Communications you send us.

Information Collected Automatically

When you browse our site, we automatically collect:

IP address, browser type, operating system.
Pages viewed, time spent, referring URL.
Device information and usage patterns via cookies and similar technologies.

How We Use Your Information

We use your information to:

Process and fulfill your orders, including payment processing (via PayPal and other card processors) and shipment.
Communicate with you about your orders, returns, and customer service inquiries.
Send promotional emails if you have opted in (you may opt out at any time).
Improve our website, product offerings, and customer experience.
Comply with legal obligations and protect our rights.

Cookies

Our website uses cookies to enhance your browsing experience. Types include:

Necessary cookies: Required for site functionality and secure checkout.
Analytics cookies: Help us understand how you use the site (e.g., Google Analytics).
Marketing cookies: Used to serve relevant advertisements (with consent where required).

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance.

Data Sharing

We share your information only with trusted third parties necessary for our business:

Payment processors (PayPal, card networks) to process transactions.
Shipping carriers (e.g., USPS, FedEx, DHL) to deliver your orders.
IT service providers for website hosting and analytics.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations (e.g., tax records), resolve disputes, and enforce our agreements. Typically, order-related data is kept for up to 5 years after your last interaction.

Security

We implement appropriate technical and organizational measures to protect your data, including SSL encryption during transmission, secure servers, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

If you are a US resident, you have the following rights under applicable laws (including the California Consumer Privacy Act):

Right to know: Request details about the personal information we collect, use, and share.
Right to delete: Request deletion of your personal information (subject to exceptions).
Right to opt-out: Opt out of the sale of your personal information (we do not sell data).
Right to non-discrimination: We will not discriminate against you for exercising these rights.

To exercise your rights, please contact us using the information below. We will respond within the timeframe required by law.

Cross-Border Transfers

As we are based in China, your data may be transferred to and processed in China. We ensure appropriate safeguards (e.g., standard contractual clauses) to protect your data in accordance with applicable privacy laws.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: erservice@linorafashion.com
Phone: 0755-2686 7921
Address: Room 806, Building A, Xinghe Creative Park, Nanshan District, Shenzhen, Guangdong Province

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.